Administrative & Support Staff | Dubai Duty Free DDF Careers

Dubai Duty Free (DDF), a leading global airport retailer, relies on its Administrative and Support Staff to ensure smooth daily operations and efficient coordination between departments. These roles support retail, logistics, finance, and HR, driving DDF’s success. This post outlines Administrative and Support Staff careers, including salary expectations, job requirements, and application steps.

Overview of Administrative and Support Staff Jobs at Dubai Duty Free

Administrative and support staff at Dubai Duty Free provide essential back-office support, ensuring that the organization runs smoothly. These roles include positions in HR, Finance, IT, Customer Support, Marketing, and General Administration.

1. Administrative Assistant

• Role: Administrative Assistants handle general office duties such as scheduling meetings, managing correspondence, maintaining records, and providing support to managers and departments.
• Responsibilities:
  • Handling emails, phone calls, and other forms of communication.
  • Organizing and scheduling meetings or appointments.
  • Maintaining and organizing files and documents.
  • Supporting departments in daily operations.

2. HR Assistant

• Role: HR Assistants support human resources functions, including recruitment, employee onboarding, payroll, and maintaining employee records.
• Responsibilities:
  • Assisting with recruitment and onboarding processes.
  • Maintaining employee records and ensuring data accuracy.
  • Supporting payroll processing and handling employee inquiries.

3. Finance and Accounts Clerk

• Role: Finance clerks assist with bookkeeping, financial transactions, invoices, and reports, ensuring the smooth flow of financial operations.
• Responsibilities:
  • Processing invoices, payments, and payroll.
  • Assisting with budget preparation and financial reports.
  • Ensuring the accuracy of financial records and transactions.

4. IT Support Technician

• Role: IT Technicians provide technical support for Dubai Duty Free’s IT infrastructure, including hardware, software, and network systems.
• Responsibilities:
  • Installing and maintaining IT systems and software.
  • Troubleshooting technical issues and providing IT support to staff.
  • Managing network and system upgrades.

5. Marketing Assistant

• Role: Marketing Assistants help manage Dubai Duty Free’s marketing activities, from promotions and events to social media and digital marketing efforts.
• Responsibilities:
  • Assisting with the execution of marketing campaigns.
  • Coordinating promotional activities, events, and partnerships.
  • Supporting social media and digital marketing efforts.

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Salaries for Administrative and Support Staff at Dubai Duty Free

Salaries for administrative and support staff at Dubai Duty Free are competitive, with additional benefits such as healthcare and annual leave. Below is an estimated salary range for some of these roles:

• Administrative Assistant: AED 4,000 – AED 6,000 per month
• HR Assistant: AED 4,500 – AED 7,000 per month
• Finance and Accounts Clerk: AED 5,000 – AED 8,000 per month
• IT Support Technician: AED 5,000 – AED 9,000 per month
• Marketing Assistant: AED 4,500 – AED 7,500 per month

Additional Benefits:

• Medical Insurance: Comprehensive health insurance for employees and their dependents.
• Annual Leave: 30 days of paid vacation per year, plus public holidays.
• Airfare Allowance: Annual return airfare to the employee’s home country.
• End-of-Service Benefits: Gratuity payment based on the number of years of service, as per UAE labor law.

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Requirements for Administrative and Support Staff at Dubai Duty Free

The qualifications and skills required for administrative and support roles vary depending on the position. However, there are general requirements that apply across most roles.

General Requirements:

• Education: A high school diploma is required for entry-level roles, but a bachelor’s degree in business administration, HR, finance, IT, or a related field may be required for more specialized roles.
• Experience: Previous experience in administrative, support, or clerical roles is preferred. More specialized positions, such as in HR, Finance, or IT, may require 2-5 years of experience in the relevant field.
• Skills:
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) for administrative and clerical roles.
  • Excellent organizational and communication skills.
  • English fluency is essential, and knowledge of additional languages, especially Arabic, is a plus.
  • Attention to detail and ability to manage multiple tasks efficiently.
  • For IT roles, knowledge of software, hardware, and networking systems is required.

Additional Requirements:

• Teamwork: Strong interpersonal skills and the ability to work collaboratively with other departments.
• Flexibility: Willingness to work in shifts, as Dubai Duty Free operates 24/7, especially during peak periods.
• Adaptability: Ability to work in a fast-paced, dynamic environment and handle diverse tasks.

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How to Apply for Administrative and Support Jobs at Dubai Duty Free

If you are interested in applying for an Administrative or Support Staff position at Dubai Duty Free, follow these steps to submit your application:

1. Visit the Dubai Duty Free Careers Website

• Go to the official Dubai Duty Free Careers website to find the latest job openings in administration and support roles.

2. Search for Available Jobs

• Browse through the job listings and find positions that match your qualifications and experience.
• Carefully read the job descriptions and requirements to ensure you are a suitable candidate for the position.

3. Prepare Your Application

• Update Your CV: Highlight your administrative, clerical, or support experience. Include specific examples of tasks or projects you have worked on, and emphasize your organizational and communication skills.
• Write a Cover Letter: Craft a brief cover letter that outlines your interest in working at Dubai Duty Free and how your skills and experience make you a strong candidate for the position.

4. Submit Your Application

• Apply directly through the Dubai Duty Free Careers website by submitting your CV and cover letter.
• For some positions, you may be required to fill out an online application form and provide additional documentation, such as educational certificates or professional references.

5. Prepare for the Interview

• If your application is shortlisted, you will be invited for an interview. Be prepared to discuss your previous experience, your skills, and how you can contribute to the role.
• For specialized positions such as in HR, Finance, or IT, expect questions related to your field of expertise and how you handle specific job challenges.

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Final Thoughts & Mode of Application   

Dubai Duty Free offers diverse administrative and support roles with competitive salaries and benefits. Whether in HR, Finance, IT, or general administration, you’ll find a fast-paced environment for growth. Follow the outlined steps to apply and start your career with a global leader.